COOKIE POLICY

Last updated: May 13, 2026

This Cookie Policy explains what cookies and similar technologies
are, how the website www.myfrenchphysio.com — operated by Mathieu
Zelechowski, sole practitioner ("we", "us", "our") — uses them,
the categories of cookies deployed, the purposes for which we use
them, and how you can manage your choices.

This Cookie Policy is published in accordance with:
- the EU General Data Protection Regulation (Regulation EU 2016/679 —
  "GDPR");
- the ePrivacy Directive 2002/58/EC as amended, transposed in French
  law into Article 82 of the Loi Informatique et Libertés;
- the latest recommendations of the French Data Protection Authority
  (Commission Nationale de l'Informatique et des Libertés — CNIL)
  on cookies and trackers.

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1. WHO WE ARE
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The data controller for personal data processed via cookies on
this website is:

Mathieu Zelechowski — My French Physio
Entrepreneur individuel · SIREN 423 220 292
Registered office (administrative correspondence):
13 rue de Frias, 64200 Biarritz, France
Place of exercise (healthcare services):
Courchevel valley, 73120 Saint-Bon-Tarentaise, Savoie, France
Phone: +33 6 60 95 66 51
Email: info@myfrenchphysio.com

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2. WHAT IS A COOKIE?
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A cookie is a small text file placed on your device (computer,
tablet, smartphone) by the websites you visit. It allows the
website to recognise your device, remember your preferences or
actions over time, measure audience, or display personalised
content.

In this policy, the term "cookies" also covers similar
technologies such as local storage, session storage, web beacons,
tracking pixels, SDKs, browser fingerprinting and any other
tracker that reads or writes information on your device.

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3. WHO PLACES COOKIES ON OUR WEBSITE?
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Two types of actors place cookies through this website:

a) First-party cookies — set directly by My French Physio via
   our hosting platform Wix.com, to ensure the website functions,
   remember your preferences, and analyse audience.

b) Third-party cookies — set by our service providers and partners
   when you interact with their content (e.g. embedded videos,
   maps, social media plug-ins, online booking widgets, payment
   modules). These third parties act as independent data
   controllers for the processing they carry out via their cookies.

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4. CATEGORIES OF COOKIES WE USE
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We classify cookies into four categories, presented in our cookie
consent banner. You can accept, decline, or fine-tune each category
through the "Cookie settings" widget available at the bottom of
every page.

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4.1. STRICTLY NECESSARY COOKIES (Essential)
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These cookies are essential to the operation of the website and
the services you have explicitly requested. They cannot be
disabled.

- Legal basis: legitimate interest / contractual necessity
  (no consent required under Article 82-II of the French Data
  Protection Act).
- Purposes: session management, security, fraud prevention,
  storing your cookie consent choice, language preference,
  accessibility.
- Typical providers: Wix.com (hosting platform).
- Typical retention: session to 13 months maximum.

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4.2. FUNCTIONAL COOKIES
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These cookies allow the website to remember choices you make
(language, region, interface preferences) and provide enhanced,
personalised features.

- Legal basis: your consent (GDPR Art. 6-1-a / Article 82 of
  the French Data Protection Act).
- Purposes: remembering display preferences, embedded multimedia
  features, pre-filled form data.
- Typical providers: Wix.com, YouTube, Vimeo, Doctolib (booking
  widget where embedded).
- Typical retention: up to 13 months.

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4.3. ANALYTICS / PERFORMANCE COOKIES
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These cookies help us measure audience, count visits, identify
traffic sources, and understand how visitors interact with the
website so we can improve it.

- Legal basis: your consent (GDPR Art. 6-1-a / Article 82 of
  the French Data Protection Act). Where measurement is strictly
  limited to anonymous statistics with no cross-site tracking,
  the CNIL allows exemption from consent under specific
  conditions; we apply this exemption only when those conditions
  are met.
- Purposes: counting unique visitors and page views, measuring
  content effectiveness, detecting technical errors.
- Typical providers: Wix Analytics, Google Analytics 4 (if
  activated).
- Typical retention: 6 to 13 months for the cookie, up to
  25 months for aggregated data.

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4.4. MARKETING / ADVERTISING COOKIES
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These cookies track visitors across websites in order to display
relevant advertising content and to measure the effectiveness of
advertising campaigns.

- Legal basis: your consent (GDPR Art. 6-1-a / Article 82 of
  the French Data Protection Act).
- Purposes: audience building, remarketing, performance
  measurement, frequency capping.
- Typical providers (if and when activated): Meta Pixel
  (Facebook / Instagram), Google Ads, LinkedIn Insight Tag,
  TikTok Pixel, Pinterest Tag, X (Twitter) Pixel.
- Typical retention: up to 13 months.

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5. THIRD-PARTY EMBEDS YOU MAY ENCOUNTER
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When non-essential cookies have not yet been accepted, third-party
embeds are blocked and replaced by a placeholder until you give
your consent. Once you accept the relevant category, the following
third parties may place their own cookies:

- Wix.com — platform & technical cookies
  Privacy: https://www.wix.com/about/privacy
- Google Maps — to display maps and itineraries
  Privacy: https://policies.google.com/privacy
- YouTube — for embedded videos
  Privacy: https://policies.google.com/privacy
- Doctolib — online booking widget (if embedded)
  Privacy: https://www.doctolib.fr/terms/privacy
- Meta (Facebook / Instagram) — social plug-ins
  Privacy: https://www.facebook.com/privacy/policy
- LinkedIn, X (Twitter), Pinterest — social plug-ins
- WhatsApp — chat link (no cookie unless you click)
  Privacy: https://www.whatsapp.com/legal/privacy-policy-eea

These third parties may process your personal data, including
your IP address, outside the European Economic Area (EEA). When
such a transfer occurs, we rely on the safeguards put in place
by each provider (EU Standard Contractual Clauses, EU-US Data
Privacy Framework, etc.).

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6. HOW WE COLLECT YOUR CONSENT
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On your first visit, a cookie consent banner appears at the
bottom of the page in accordance with CNIL guidelines. The banner
allows you to:

- ACCEPT all non-essential cookies with one click;
- DECLINE all non-essential cookies with one click — refusal is
  as easy as acceptance;
- OPEN COOKIE SETTINGS to give granular consent per category
  (Functional, Analytics, Marketing).

No non-essential cookie is placed before you express a choice
(the "block-until-consent" mechanism is activated on this
website).

Your choice is stored for up to 6 months. After that period, or
if you clear your browser data, the banner reappears so you can
renew your choice.

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7. HOW TO CHANGE OR WITHDRAW YOUR CONSENT
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You can change or withdraw your consent at any time, free of
charge, through several channels:

a) THE "COOKIE SETTINGS" WIDGET
   A "Cookie settings" link is permanently displayed at the
   bottom of every page. Clicking it reopens the cookie
   preferences panel.

b) YOUR BROWSER SETTINGS
   You can configure your browser to block or delete cookies.
   Most browsers also offer a "Do Not Track" or "Global Privacy
   Control" signal that we respect when technically possible.
   Direct links to cookie settings of the main browsers:
   • Chrome:  https://support.google.com/chrome/answer/95647
   • Firefox: https://support.mozilla.org/kb/cookies
   • Safari:  https://support.apple.com/guide/safari/manage-cookies-sfri11471
   • Edge:    https://support.microsoft.com/help/4027947
   • Opera:   https://help.opera.com/latest/web-preferences/

Please note: blocking strictly necessary cookies may prevent
parts of the website from functioning correctly.

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8. PERSONAL DATA & YOUR RIGHTS
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The information collected through cookies may constitute
personal data under the GDPR. As a data subject located in the
European Union / European Economic Area (or, where applicable,
in the United Kingdom or Switzerland), you have the following
rights:

- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16)
- Right to erasure / "right to be forgotten" (Art. 17)
- Right to restriction of processing (Art. 18)
- Right to data portability (Art. 20)
- Right to object (Art. 21)
- Right to withdraw consent at any time (Art. 7-3)
- Right to lodge a complaint with a supervisory authority
  (Art. 77) — for residents of France: CNIL, https://www.cnil.fr

To exercise these rights:

Mathieu Zelechowski — My French Physio
Postal address: 13 rue de Frias, 64200 Biarritz, France
Email: info@myfrenchphysio.com

We will respond within one month of receipt of your request,
in accordance with Article 12-3 GDPR. We may request proof of
identity if there is reasonable doubt about who you are.

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9. INTERNATIONAL DATA TRANSFERS
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Some of our service providers (Wix, Google, Meta, etc.) are
established outside the European Economic Area. When personal
data is transferred outside the EEA, we rely on appropriate
safeguards in accordance with Chapter V of the GDPR:

- Adequacy decisions of the European Commission, where applicable;
- Standard Contractual Clauses (SCCs) approved by the European
  Commission;
- Participation of US-based providers in the EU-US Data Privacy
  Framework, where applicable;
- Supplementary technical and organisational measures where
  necessary.

You may request a copy of these safeguards by writing to
info@myfrenchphysio.com.

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10. UPDATES TO THIS COOKIE POLICY
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This Cookie Policy may be updated to reflect changes in our use
of cookies, in applicable regulations, or in CNIL / EDPB
recommendations. The "Last updated" date at the top of this page
indicates the most recent revision.

For substantive changes affecting your rights (e.g. introduction
of a new category of cookies, new third-party providers), we
will renew your consent through the cookie banner.

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11. CONTACT
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For any question or request relating to this Cookie Policy or
to the processing of your personal data:

Mathieu Zelechowski — My French Physio
Postal address: 13 rue de Frias, 64200 Biarritz, France
Place of exercise: Courchevel valley, 73120 Saint-Bon-Tarentaise
Phone: +33 6 60 95 66 51
Email: info@myfrenchphysio.com

Supervisory authority (France):
Commission Nationale de l'Informatique et des Libertés (CNIL)
3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France
Website: https://www.cnil.fr

See also:
- Our Legal Notice: https://www.myfrenchphysio.com/legal-notice
- Our Privacy Policy: https://www.myfrenchphysio.com/privacy-and-gdpr