MY FRENCH PHYSIO
PHYSIOTHERAPY OSTEOPATHY
SPORTS MASSAGE
COURCHEVEL
For Concierges, Butlers and Chalet Managers
Trusted by Cheval Blanc, Les Airelles and Le Mélézin (Aman Resorts) since 2003.
When a guest twists a knee on the first morning. When a back seizes the hour before a meeting. When a butler is asked at midnight to find someone — and the answer has to be the right one, in fluent English, at the property, without fuss.
The call you make matters. My French Physio has been that call for some of Courchevel's most demanding addresses for over twenty years.
At a glance
My French Physio is a private mobile physiotherapy and osteopathy partnership designed for Courchevel's palaces, luxury hotels and chalet operators. Founded by Mathieu Zelechowski — French state-registered physiotherapist (RPPS 10005513642) and osteopath, École d'Assas Paris 1998, Collège Sutherland 2004, European School of Osteopathy Maidstone UK. On call for Cheval Blanc Courchevel (LVMH), Les Airelles, and Le Mélézin (Aman Resorts) since 2003. Single practitioner. Fluent English. State-registered. Rated 4.9 / 5 on Google. Treatments delivered in-chalet, in-suite or in-room, 7 days a week, 08:00–22:00, during the winter ski season. Concierge and butler teams reach us directly on +33 6 60 95 66 51 (WhatsApp Business) or info@myfrenchphysio.com.
Key facts for your front-office briefing
Practitioner — Mathieu Zelechowski, sole practitioner since 2003
Qualifications — French physiotherapist RPPS 10005513642 and osteopath Ordre MK n° 31912
Education — École d'Assas Paris 1998 · Collège Sutherland 2004 · European School of Osteopathy UK
Languages — English (fluent) · French (native)
Service mode — Fully mobile · in-chalet · in-suite · in-room · 4×4 vehicle for any weather
Hours — 7 days a week · 08:00–22:00 · December to late April
Response time — Under 30 minutes during the ski season
Same-day appointments — Usually available
Insurance — Cigna · AXA Global · Allianz Care · Bupa · Vitality · GeoBlue · CPAM codes
Payment — Card · cash · Apple/Google Pay · bank transfer · BTC · ETH
Trusted properties — Cheval Blanc (LVMH) · Les Airelles · Le Mélézin (Aman) · Como Shambhala Singapore · Pacific Club Hong Kong
Discretion — No social media · No name disclosure · NDA available
Google rating — 4.9 / 5
Already trusted by your peers
Since 2003, on call for some of Courchevel's most prestigious addresses:
- Cheval Blanc Courchevel — LVMH / Guerlain Spa
- Les Airelles Courchevel — Lov Group
- Le Mélézin Courchevel — Aman Resorts
- Como Shambhala Estate — Singapore
- Pacific Club — Hong Kong
We know how palaces and luxury chalets operate. We adapt to your rhythm, your standards and your guests' expectations.
Three reasons your guests will thank you
One — Dual-qualified, state-registered
A French state-registered physiotherapist and osteopath in a single practitioner. Five years of physiotherapy training plus five years of osteopathy. Twenty years of practice in Courchevel and Les Trois Vallées. One trusted hand covers the full scope of manual and rehabilitation care — from acute ski injury to discreet recovery for a week-long retreat.
RPPS 10005513642 · Ordre MK n° 31912
Two — Fluent in English
Every consultation is delivered in native-level English. No clinical fumbling, no translation friction, no embarrassment for your guests. French and English fluently spoken.
Three — Designed for discretion
A fully mobile single-practitioner practice means no risk of a guest being recognized in a waiting room. No social media disclosure. No name disclosure to third parties. Confidentiality agreements available on request. Your relationship with your guest is protected.
Service for your property
- In-chalet, in-suite, in-room treatment on demand
- Same-day appointments through the winter season
- 7 days a week, 08:00–22:00 (December to late April)
- Emergency reachability during peak weeks (Christmas, February school holidays)
- 4×4 vehicle — treatments proceed in any weather
- Full equipment brought to the property — no setup required from your team
- Compatible with major international insurers — full documentation provided
- Multiple payment options including cryptocurrency for international guests
How we work together
1. A single point of contact — direct WhatsApp / phone line for your concierge desk, head butler or chalet manager, bypassing public reception.
2. Transparent communication — treatment plans and outcomes shared with your team upon guest consent.
3. Property memory — upon request and with strict confidentiality, a discreet record of recurring guests so each visit feels seamless.
4. Commercial terms — bespoke retainer agreements or per-visit billing, agreed privately with your property's management.
Frequently asked questions from concierge teams
How quickly can you respond when our team calls?
Within 30 minutes during winter season office hours (08:00 to 22:00, 7 days a week, December to late April). Outside of these hours, urgent calls from our partner properties are returned as soon as possible. For peak weeks (Christmas, February school holidays), it is recommended to alert us in advance of any guest with a known recurring condition.
Do you have NDA and confidentiality protocols in place?
Yes. The practice is single-practitioner by design, which already eliminates the typical disclosure risks of multi-staff clinics. Beyond this, written confidentiality agreements (NDAs) are available on request, tailored to your property's protocols. No guest name, room number or treatment detail is ever discussed externally.
[H3] What is your typical commercial arrangement with a property?
Two formats are common. Per-visit billing — the guest pays directly at the end of the session, and the property is invoiced only if it has chosen to absorb the cost. Bespoke seasonal retainer — agreed in advance with the property's management for properties wishing to offer included healthcare access. Terms are negotiated privately and tailored to each property.
Can you support our spa or wellness team during peak weeks?
Yes. During Christmas and February school holidays, partner spa managers can call directly to triage guest concerns that exceed the scope of a standard spa treatment — back lock-ups, post-ski musculoskeletal pain, post-massage flare-ups. We can also support the spa's own therapists with informal consultations on complex cases.
What kind of materials can you provide for our team?
A printed welcome guide (A5, sober design) for guest rooms or chalet wellness folders. A WhatsApp Business contact card for in-house briefings. Optional short introduction call or visit with your Front Office Manager, Head Concierge, Head Butler or Chalet Manager — we adapt to your time constraints.
Do you treat children and infants?
Yes. Respiratory physiotherapy for infants with bronchiolitis is a recognised specialty of the practice. Many families with young children request this discreetly at the chalet during winter — particularly when altitude or cold air triggers respiratory issues. Visits include evening and night-time emergencies when clinically warranted.
Are you available outside the winter ski season?
The practice operates fully during the winter season (December to late April). Outside this window, treatments are by appointment for ongoing clients and partner properties. Some properties choose to engage us for specific summer events or guest visits — please enquire directly.
Materials for your team
Available on request:
- A printed brochure for guest rooms or chalet wellness folders
- A WhatsApp business contact card for your in-house briefings
- A short introduction call or visit with your Front Office, Head Butler or Chalet Manager
Begin a conversation
Mathieu Zelechowski — founder and sole practitioner.
PHONE & WHATSAPP BUSINESS
+33 6 60 95 66 51
Inquiries from concierge and butler teams are answered within the hour during winter season office hours.
